{"id":16080,"date":"2023-12-13T19:39:00","date_gmt":"2023-12-13T17:39:00","guid":{"rendered":"https:\/\/orizon.es\/expertise\/sla-compliance-are-your-batch-processes-optimized\/"},"modified":"2025-03-12T11:08:12","modified_gmt":"2025-03-12T09:08:12","slug":"sla-compliance-are-your-batch-processes-optimized","status":"publish","type":"expertise","link":"https:\/\/orizon.es\/en\/expertise\/sla-compliance-are-your-batch-processes-optimized\/","title":{"rendered":"SLA compliance: Are your batch processes optimized?"},"content":{"rendered":"\n

SLA Compliance:<\/strong> Proactive Batch Management to Prevent Non-Compliance, Risks, and Ensure Business Growth.<\/h2>\n\n\n\n

The importance of meeting SLAs is highlighted in the context of client operational availability. Unlike online processes, batch processes, also known as \u201coffline,\u201d are executed without active user waiting.<\/p>\n\n\n\n

In organizations with high infrastructure consumption, where\u00a0performance<\/a>\u00a0is a key factor, the goal is to balance the load and process everything that does not require a user to wait in batch mode to take full advantage of machine capacity and avoid the need for expansion.<\/p>\n\n\n\n

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Risks of SLA non-compliance:<\/mark><\/strong><\/p>\n\n\n\n

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  1. Loss of business (if I can’t operate, I’ll go to the competition)<\/mark><\/li>\n\n\n\n
  2. Increase in operating costs and reduction in profits<\/mark><\/li>\n\n\n\n
  3. reputational damage<\/mark><\/li>\n\n\n\n
  4. Litigation and regulatory sanctions<\/mark><\/li>\n\n\n\n
  5. Loss of trust and customer dissatisfaction<\/mark><\/li>\n\n\n\n
  6. Impact on the workforce (workforce stress and medium-to-long-term job losses)<\/mark><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

    The timely completion of these processes depends on so-called critical paths, which are sets of processes that must be completed within a specific timeframe to generate the required information. Calculating these critical paths can be extremely complex and involve thousands of processes that may change daily. Automation is crucial to ensuring that the information is generated and delivered on time.<\/p>\n\n\n\n

    How to approach batch optimization and SLA compliance with Orizon<\/p>\n\n\n\n

    Among Orizon\u2019s\u00a0solutions<\/a>, we offer a specialized batch optimization service to reduce processing times and ensure SLA compliance.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    Orizon\u2019s SLA optimization solution stands out for its personalized approach, deep analysis capabilities, process automation, constant monitoring, and continuous improvement.<\/p>\n\n\n\n

    1. Analysis and understanding of the customer\u2019s needs<\/strong><\/sub><\/strong><\/p>\n\n\n\n

    Orizon\u2019s service is distinguished by a deep analysis approach and understanding of each client\u2019s specific needs. We immerse ourselves in the client\u2019s business to understand their particular challenges and assess whether the SLAs are clearly defined, measurable, and current. In cases where outdated or inappropriate SLAs exist, we propose corrective initiatives.<\/p>\n\n\n\n

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    2. SLA Prioritization<\/sub><\/strong><\/p>\n<\/div>\n\n\n\n

    Once the needs and SLAs are thoroughly understood, we proceed with prioritizing these agreements. We categorize the SLAs based on their type and relevance to the business and management, enabling more efficient resource allocation and targeted optimization.<\/p>\n\n\n\n

    3. Batch Process and SLA Optimization Strategy<\/strong><\/sub><\/strong><\/p>\n\n\n\n

    To achieve batch process optimization and SLA compliance, it is essential to follow a series of steps, which include:<\/p>\n\n\n\n